{"id":106900,"date":"2022-02-18T22:29:42","date_gmt":"2022-02-18T22:29:42","guid":{"rendered":"https:\/\/www-dev.channeladvisor.com\/blog\/uncategorized-au-2\/tune-in-to-how-this-music-equipment-brand-pumps-up-profitability-in-a-changing-e-commerce-landscape\/"},"modified":"2023-12-15T18:48:09","modified_gmt":"2023-12-15T18:48:09","slug":"tune-in-to-how-this-music-equipment-brand-pumps-up-profitability-in-a-changing-e-commerce-landscape","status":"publish","type":"post","link":"https:\/\/old.rithum.com\/au\/blog\/tune-in-to-how-this-music-equipment-brand-pumps-up-profitability-in-a-changing-e-commerce-landscape\/","title":{"rendered":"Tune In to How This Music Equipment Brand Pumps Up Profitability in a Changing E-Commerce Landscape"},"content":{"rendered":"

As fast as the music charts change, so can the e-commerce landscape. That\u2019s why <\/span>Sweetwater Sound<\/span><\/a>, an Indiana-based recording electronics and instrument superstore, began selling online, as well as on marketplaces like Amazon, eBay and Reverb. But there\u2019s more to a thriving digital presence than simply going digital. The company needed a way to optimize online operations, continually scale and increase profitability in a dramatically changing e-commerce landscape.<\/span><\/p>\n

Sweetwater turned to Rithum<\/span><\/a> for powerful automation and reporting capabilities that could move at the speed of consumers\u2019 changing needs across each selling channel.\u00a0<\/span><\/p>\n

Streamlining and scaling<\/b><\/h2>\n

Sweetwater Sound got its start when founder and chairman Chuck Surack began a mobile recording studio in the back of his Volkswagen bus in 1979. Using his experience as a recording consultant to legends like Dolly Parton, Stevie Wonder and Aerosmith, he entered the retail business and grew his music electronics know-how to the 500,000 square foot fulfilment centre it is today.\u00a0<\/span><\/p>\n

Decades later when consumer buying habits began to shift online, so did Sweetwater, offering its extensive catalogue of products to buyers digitally, resulting in some quick wins. The only challenge was taking the next step and optimising for greater e-commerce success. To know where it was headed, Sweetwater needed a better way to track progress along the way.\u00a0<\/span><\/p>\n

\u201cWe weren\u2019t optimising or measuring to see what we could do better,\u201d explained Laura Smith, Sweetwater\u2019s marketplace channel manager. \u201cWe wanted to understand what\u2019s working and what\u2019s not working, and how we can quickly make changes. That\u2019s when we decided to partner with Rithum.\u201d<\/span><\/p>\n

Today, Sweetwater uses both <\/span>Rithum Self-Service for Marketplaces<\/span><\/a> and <\/span>Rithum Flex Feeds<\/span><\/a> for automated tracking and powerful insights that allow the team to see its web sales more clearly and pivot in real-time when necessary. Now, all of the company\u2019s product data is streamlined in one centralized platform where Sweetwater can easily access holistic views of its marketplace channel performance. And with the ability to track and automate Amazon Ads, Sweetwater can manage and respond to rising advertising costs of sales (ACoS) as quickly as possible.<\/span> In just one month, Sweetwater was able to decrease its ACoS by a whopping 81%, keeping its ad spend and profit margins in tune with long-term business goals.<\/b><\/p>\n

\u201cWe are now able to drive a low advertising cost of sales, which is extremely important for any channel to remain profitable,\u201d said Smith. \u201cRithum also gives us the control and insight to make adjustments where needed to maintain and improve that efficiency over time as well.\u201d\u00a0<\/span><\/p>\n

Smith believes Rithum\u2019s automation capabilities are a key differentiator when it comes to mastering business rules and product visibility. Now, her team can understand which product attributes fit the bill for a particular channel and send the assortment that satisfies Sweetwater\u2019s established targets instead of sending everything and figuring it out later.\u00a0<\/span><\/p>\n

\u201cIt\u2019s not just about maintaining listings and content,\u201d said Smith. \u201cRithum also allows us to execute on tasks programmatically and provides competitive insights and additional reporting that we don\u2019t have access to anywhere else.\u201d\u00a0\u00a0<\/span><\/p>\n

Plus, Flex Feeds have allowed Sweetwater to build a customized integration with Reverb, a music-specific marketplace, helping the company further target its audience. Using existing business rules and controls, Sweetwater can ensure it is only listing the right products with the right content to meet customer and channel requirements.\u00a0<\/span><\/p>\n

Ready for the future<\/b><\/h2>\n

Sweetwater won\u2019t be going the way of eight-track and cassette tapes any time soon. With the ability to streamline e-commerce operations and expand to new channels from a central place, the company has its sights set on smarter growth that accomplishes goals and increases profitability. And that\u2019s music to our ears.\u00a0<\/span><\/p>\n

\u201cRithum gives my team the flexibility to implement changes quickly and at scale,\u201d said Smith. \u201cRithum helps to take the heavy lifting off of [our] team and allows us to push out changes quickly and efficiently and pivot at the drop of a hat.\u201d<\/span><\/p>\n

Interested in seeing how you can achieve similar success? <\/span>Request a demo today<\/span><\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

As fast as the music charts change, so can the e-commerce landscape. That\u2019s why Sweetwater Sound, an Indiana-based recording electronics and instrument superstore, began selling online, as well as on marketplaces like Amazon, eBay and Reverb. But there\u2019s more to a thriving digital presence than simply going digital. The company needed a way to optimize […]<\/p>\n","protected":false},"author":1,"featured_media":106664,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[8406,9575,11858,7683,10213],"asset-type":[13744],"audience":[13407,13410],"bio":[14335],"topic":[15166,5153],"class_list":["post-106900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-amazon-au-2","tag-e-commerce-au","tag-ebay-seller-au","tag-marketplaces-au","tag-self-service-plus-au","asset-type-blog-au","audience-brands-suppliers-au","audience-retailers-au","bio-rithum-team-au","topic-brands-au","topic-marketplaces-au"],"acf":[],"yoast_head":"\nTune In to How This Music Equipment Brand Pumps Up Profitability in a Changing E-Commerce Landscape - Rithum<\/title>\n<meta name=\"description\" content=\"Hear how Sweetwater Sound uses rithum\u2019s Self-Service for Marketplaces and Flex Feeds to 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