{"id":139276,"date":"2023-12-04T18:21:52","date_gmt":"2023-12-04T18:21:52","guid":{"rendered":"https:\/\/rithum.com\/why-rithum\/customers\/marks-spencer\/"},"modified":"2024-09-05T21:34:15","modified_gmt":"2024-09-05T21:34:15","slug":"marks-spencer","status":"publish","type":"success_story","link":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/","title":{"rendered":"Marks & Spencer"},"content":{"rendered":"

\u201cRithum has proven expertise in ecommerce leadership which helps us amplify our commerce solutions and help ensure they seamlessly join up across our channels and business systems.\u201d<\/p>\n

Henry Swift<\/strong>
\nHead of Online Commercial at M&S.com<\/p><\/blockquote>\n

The Situation<\/h2>\n

M&S partners with Rithum to enhance customer experience and grow revenue without incurring inventory cost and complexity.<\/p>\n

The Solution<\/h2>\n

Rithum is supporting M&S\u2019s digital transformation journey by providing its unified Commerce Suite, for the flexibility to stay ahead of consumer expectations through any e-commerce partnership model, including marketplace, e-concessions, hybrid and more. Commerce Suite enables M&S to quickly expand assortment, boost customer engagement and loyalty, and attract new customers, while maintaining profitability with more agile and flexible merchandising and fulfillment.<\/p>\n

\u201cAs M&S continues on the next stage of its transformation and reshapes as an omnichannel retailer, we wanted a strategic partner that could help us deliver a best-in-class shopping experience for our customers. Rithum has proven expertise in e-commerce leadership which will help us amplify our commerce solutions and help ensure they seamlessly join up across our channels and business systems,\u201d said Henry Swift, Head of Online Commercial at M&S.com.<\/p>\n

M&S has tremendous focus and commitment to knowing their customer, and by combining Rithum innovation with their retail expertise, M&S is empowered to create a seamless and personalized shopping experience.<\/p>\n

Rithum’s Commerce Suite solution provides comprehensive e-commerce tools to help retailers like M&S grow their online business. With Commerce Suite, M&S can quickly onboard new suppliers, manage orders and handle returns more easily. These capabilities enable M&S to offer more products to customers without the need for additional, owned inventory and increases the ability to respond quickly to changes in customer demand.<\/p>\n

\u201cThe SaaS solutions and extensive commerce network that Rithum brings to the table made partnering with Rithum a clear and easy decision for our team,\u201d Swift says.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cRithum has proven expertise in ecommerce leadership which helps us amplify our commerce solutions and help ensure they seamlessly join up across our channels and business systems.\u201d Henry Swift Head of Online Commercial at M&S.com The Situation M&S partners with Rithum to enhance customer experience and grow revenue without incurring inventory cost and complexity. The […]<\/p>\n","protected":false},"featured_media":128237,"template":"","asset-type":[13585],"business_need":[15337,15338],"solution":[15339,15340,6656],"vertical":[6659,6662,6665,6666,6670],"class_list":["post-139276","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","asset-type-case-study-uk","business_need-enhance-customer-experience-uk","business_need-expand-product-selection-uk","solution-commerce-solutions-for-retailers-uk","solution-digital-supply-chain-uk","solution-marketplaces","vertical-clothing-and-accessories-uk","vertical-furniture-uk","vertical-health-and-beauty-uk","vertical-home-uk","vertical-shoes-and-accessories-uk"],"acf":[],"yoast_head":"\nMarks & Spencer Success Story - Rithum<\/title>\n<meta name=\"description\" content=\"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marks & Spencer\" \/>\n<meta property=\"og:description\" content=\"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/\" \/>\n<meta property=\"og:site_name\" content=\"Rithum\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/rithumcommerce\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-05T21:34:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/old.rithum.com\/wp-content\/uploads\/2023\/11\/ms-success.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"540\" \/>\n\t<meta property=\"og:image:height\" content=\"476\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@rithumcommerce\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/\",\"url\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/\",\"name\":\"Marks & Spencer Success Story - Rithum\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/old.rithum.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ms-success.jpg\",\"datePublished\":\"2023-12-04T18:21:52+00:00\",\"dateModified\":\"2024-09-05T21:34:15+00:00\",\"description\":\"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/#primaryimage\",\"url\":\"https:\\\/\\\/old.rithum.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ms-success.jpg\",\"contentUrl\":\"https:\\\/\\\/old.rithum.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ms-success.jpg\",\"width\":540,\"height\":476},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/why-rithum\\\/customers\\\/marks-spencer\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Marks & Spencer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#website\",\"url\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/\",\"name\":\"Rithum\",\"description\":\"The Heartbeat of Commerce\",\"publisher\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#organization\",\"name\":\"Rithum\",\"url\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.rithum.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/Rithum-logo-1.png\",\"contentUrl\":\"https:\\\/\\\/www.rithum.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/Rithum-logo-1.png\",\"width\":696,\"height\":696,\"caption\":\"Rithum\"},\"image\":{\"@id\":\"https:\\\/\\\/old.rithum.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/rithumcommerce\",\"https:\\\/\\\/x.com\\\/rithumcommerce\",\"https:\\\/\\\/instagram.com\\\/rithumcommerce\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/rithumcommerce\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/rithumcommerce\",\"https:\\\/\\\/www.tiktok.com\\\/@rithumcommerce\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Marks & Spencer Success Story - Rithum","description":"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"Marks & Spencer","og_description":"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.","og_url":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/","og_site_name":"Rithum","article_publisher":"https:\/\/facebook.com\/rithumcommerce","article_modified_time":"2024-09-05T21:34:15+00:00","og_image":[{"width":540,"height":476,"url":"https:\/\/old.rithum.com\/wp-content\/uploads\/2023\/11\/ms-success.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@rithumcommerce","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/","url":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/","name":"Marks & Spencer Success Story - Rithum","isPartOf":{"@id":"https:\/\/old.rithum.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/#primaryimage"},"image":{"@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/#primaryimage"},"thumbnailUrl":"https:\/\/old.rithum.com\/wp-content\/uploads\/2023\/11\/ms-success.jpg","datePublished":"2023-12-04T18:21:52+00:00","dateModified":"2024-09-05T21:34:15+00:00","description":"M&S partners with Rithum to expand its product selection, enhance customer experience, and grow revenue without incurring inventory cost and complexity.","breadcrumb":{"@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/#primaryimage","url":"https:\/\/old.rithum.com\/wp-content\/uploads\/2023\/11\/ms-success.jpg","contentUrl":"https:\/\/old.rithum.com\/wp-content\/uploads\/2023\/11\/ms-success.jpg","width":540,"height":476},{"@type":"BreadcrumbList","@id":"https:\/\/old.rithum.com\/uk\/why-rithum\/customers\/marks-spencer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/old.rithum.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Marks & Spencer"}]},{"@type":"WebSite","@id":"https:\/\/old.rithum.com\/uk\/#website","url":"https:\/\/old.rithum.com\/uk\/","name":"Rithum","description":"The Heartbeat of Commerce","publisher":{"@id":"https:\/\/old.rithum.com\/uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/old.rithum.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/old.rithum.com\/uk\/#organization","name":"Rithum","url":"https:\/\/old.rithum.com\/uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/old.rithum.com\/uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.rithum.com\/wp-content\/uploads\/2023\/12\/Rithum-logo-1.png","contentUrl":"https:\/\/www.rithum.com\/wp-content\/uploads\/2023\/12\/Rithum-logo-1.png","width":696,"height":696,"caption":"Rithum"},"image":{"@id":"https:\/\/old.rithum.com\/uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/rithumcommerce","https:\/\/x.com\/rithumcommerce","https:\/\/instagram.com\/rithumcommerce","https:\/\/www.linkedin.com\/company\/rithumcommerce","https:\/\/www.youtube.com\/channel\/rithumcommerce","https:\/\/www.tiktok.com\/@rithumcommerce"]}]}},"_links":{"self":[{"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/success_story\/139276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/success_story"}],"about":[{"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/types\/success_story"}],"version-history":[{"count":0,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/success_story\/139276\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/media\/128237"}],"wp:attachment":[{"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/media?parent=139276"}],"wp:term":[{"taxonomy":"asset-type","embeddable":true,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/asset-type?post=139276"},{"taxonomy":"business_need","embeddable":true,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/business_need?post=139276"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/solution?post=139276"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/old.rithum.com\/uk\/wp-json\/wp\/v2\/vertical?post=139276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}